Frequently Asked Questions
We’ve put together some answers to frequently asked questions to help you decide if a mobility scooter is right for you or a family member and find the ideal mobility tool for your needs. Here’s our FAQ on mobility scooters and electric wheelchairs, from what to look for when renting your first one to more technical stuff like charging times , renting policy and battery life.
Yes, we provide convenient delivery and pickup services for rented mobility equipment. Simply let us know your location, and we'll arrange the logistics accordingly.
Yes, we offer short-term rentals for individuals who need mobility assistance for a specific duration, whether it's for a day, a week, or longer.
Our team of experts is here to assist you in selecting the most suitable mobility equipment based on your requirements. Factors such as your mobility limitations, intended usage, and personal preferences will be taken into consideration to ensure you receive the right fit.
We offer a variety of mobility equipment for hire, including mobility scooters and manual wheelchairs. Our selection includes models suited for different needs and preferences.
Our rental terms vary depending on the type of mobility equipment and your specific needs. We offer flexible rental options to accommodate both short-term and long-term requirements.
Yes, our mobility scooters and manual wheelchairs are designed with user-friendliness in mind. Our staff will provide you with thorough instructions on how to operate the equipment safely and efficiently before you begin using it.
In the rare event of any issues or malfunctions with the rented equipment, please contact our customer support team immediately. We'll promptly assist you in resolving the problem, whether it requires repair or replacement.
We don't have strict age restrictions, but we require renters to have the physical capability to operate the equipment safely. Additionally, we may ask for certain health information to ensure that the equipment is suitable for your needs.
While insurance isn't mandatory, we highly recommend considering it for added peace of mind. We offer optional insurance coverage for rented equipment to protect against unexpected damages or liabilities.
We recommend making reservations as early as possible to ensure availability, especially during peak seasons or busy periods. However, we'll do our best to accommodate last-minute requests whenever feasible.
In the event of damage or malfunction, please contact us immediately. We will arrange for repairs or replacement as necessary to ensure minimal disruption to your mobility needs.
Booking is easy! Simply contact our team either through our website, over the phone, or in person to discuss your requirements and arrange the rental process. We'll guide you through the steps and ensure a smooth experience from start to finish.
Please contact us immediately for canceling or changing of the booking if your plan changed, Please email us or call us, We can help you further
We do take cash on delivery / We do take any debit/Credit card payment via secure online gateway payment page.